Let Me Tell You About Wix!
How long has Wix been around?
Wix is a webbuilder platform created by three tech savvy friends who found creating their own website difficult and costly. So in 2006 they started building a platform anyone could use.
How popular is Wix?
By 2009, had 1 million users, and now Wix has over 150 million users in over 190 countries.
How much does Wix cost?
There’s a reason they call me Simple Sasquatch – I value anything that makes my life easier. I’m willing to pay up for simplicity, so while Wix a costs more, it’s one of the easiest to use and you get a great looking, functional site. It’s more expensive than the competition, but the money and time saved makes it worth it.
Does Wix have a free or budget option?
There is a free option, but you’ll be limited to 500MB in storage and Wix ads. There are three budget options for under $15/month for personal and hobby use.
Does there a money back option?
WIX has a 14 day money back guarantee.
What are the payment options?
WIX accepts most major credit and debit cards, but not PayPal unfortunately.
What are their plans?
What are their plans?
WIX is as about as quick and easy as it gets. It’s very intuitive - great for beginners and non-techies like me. It has over 500 templates to get you started, then just drag and drop, copy and paste. Add new pages and features with a simple click, then move around elements as you need.
Plus, Wix recently introduced Wix ADI (Artificial Design Intelligence). With ADI, you are asked a few simple questions and then ADI will instantly build a personalized website just for you, complete with custom text and images. This is the easiest option out there.
One point to be aware of - once you start building on a template with WIX, you can’t change it! Also, there is no global editor for font/design changes, so again, you want to be sure you like the font before you start building.
Do you have to have any technical skills?
Nope. It’s so simple the Loch Ness can figure it out!
Can you create or make edits from a tablet or phone?
You can edit ADI sites from a mobile phone, but it isn’t possible to edit a regular site on a mobile device, tablet or any other touchscreen device
How are Wix’s templates and photos?
How’s the template selection?
Wix has one of the best template libraries - over 500 designs, which cover almost every category imaginable. Admittedly, Wix did not have a Big Foot theme, but it did have an organic chicken farm template.
How’s the stock photo and video selection?
Wix has a monster-sized stock photo and video selection, and you can purchase additional photos from other stock sites, use photos from social media or your own. Wix has full editing and enhancement capability.
Is Wix customizable?
WIX’s unstructured editor and plethora of features and elements allow you to customize to your heart’s content. One can almost get carried away! With features like password protection, e-commerce tools and newsletter distribution, there isn’t much can’t do on WIX.
As with most things, there is a downside to choice. A common complaint with WIX is that the number of options can be overwhelming and/or become tedious.
Can I insert my own code?
Yes, you can add your own code in the built-in IDE or work in your own environment, and connect to 100s of APIs.
If you are looking for features – WIX is the place to be. WIX claims to have over 1000s features/templates. Whether you’re an artist, retailer or hobby Bigfoot tracker (boo!), WIX likely has the features you want.
Does Wix have newsletter capabilities?
Wix offers a newsletter feature called ShoutOut. With ShoutOut you can create a sleek-looking blog that works seamlessly with your Wix website. The features are fairly basic – you won’t be able to do segmentation or deep personalization, but for most it is more than good enough.
How is Wix’s blog feature?
Wix’s blog feature gets five Sasquatch stars! It’s easy to set up and manage, and easy to scale-up to add more features down the road.
Is Wix SEO ready?
Wix is considered one of the top two web builders for SEO. Meta tags, HTML site maps, conversion tools, it covers the bases and more. The best part for this non-tech Sasquatch? Wix will walk you through the process of optimization and design.
Can I integrate with apps?
Yes! Wix has a great external app market, adding to the options and functionality of a Wix website. These apps are easy to add and many are free. Check out the App Market.
Is Wix good for business?
What type of business is Wix best for?
Wix is a great option for any sort of business. Musician? Wix can connect to various digital download tools to allow you to sell your music online. Business? Wix has a well-thought out e-commerce site that allows you to organize, market and sell your product. Personal blogger? Wix has budget options and simple set-up tools.
How is Wix for e-commerce?
Wix is ideal for business. There are cheap e-commerce options starting at $20/month or you can pay more to get a fully functioning e-commerce site. There are lots of features options (such as lead generation, digital downloads, booking systems, coupons, tax/shipping rules), and you can set-up payment through credit card, paypal and mail.
That being said, it is missing a few features, for example, you can’t edit email receipts.
Does Wix work on all devices?
In most occasions, Wix translates very well on mobile. The only thing that can drive a Sasquatch loco is that sometimes edits you made on your desktop version don’t translate onto your mobile version. Essentially meaning you have to go in and do it twice.
How fast will my Wix site load?
A typical complaint on Wix site is that it can be slow. Like small feet on a Sasquatch, not a good trait for a website.
What’s the uptime?
No concern here. Uptime is in the 99 percentile.
How secure will my Wix site be?
WIX has strong encryption security (such as SSL), but unlike most other sites, it doesn’t have two factor authentication.
Does Wix provide analytics?
Sadly, not the case for Wix. There is no stats feature. However, one can always use Google Analytics or an equivalent tool to help understand visitor behaviour
How is Wix for customer support?
Dealing with Wix’s customer service is like standing at the top of the Himalayas yelling for help. You might find yourself waiting a looooong time before you get any assistance. For all of Wix’s redeeming features, customer service is severely lacking. There is no live chat option, email takes a long time and phone support is often lack-luster and you may or may not get the answers you need. When you’re working on a site and have an issue, you want to deal with it and move on - unfortunately, you’ll be lucky to hear from WIX within the business day. Sometimes their responses are not as useful as one would like.
That being said, Wix’s Help Center is very comprehensive and makes it easy to find the answers I’m looking for. So, hopefully you get the answer you need in the Help Center and you can avoid the whole customer support experience.
What type of support does it offer?
You can use email, form or phone, there is no live chat option.
Does it come with a free domain?
No. Domain names on Wix cost $14.95/year. If you would like your contact information anonymize, that costs $9.90/year. You can transfer domains you’ve purchased elsewhere.
Is hosting included?
Every Wix site comes with free and secure hosting.
Can I move my site over to another web builder?
Is email included with the site?
If you register your domain name with Wix, you can pay to set-up a custom email addresses with Google's G Suite, essentially gmail. G Suite is a great tool, but be aware that each email address costs $6/month.
You can also easily connect to an outside email provider.
On almost all accounts, Wix is a top choice for a website builder platform. It is incredibly intuitive to use (even offering an artificial design intelligence (ADI) option), has over 500 templates and a superb photo library. It is also very customizable and their external app markets gives you access to almost any functionality you might desire. But for all its redeeming qualities, when it comes to customer service, Wix falls hard - like a 250-pound Yeti face-planting in a foot of fresh powder. If you find yourself needing assistance in your webbuilding journey, whether it is technical or billing-related, you will very likely be disappointed. Trust me, a frustrated Sasquatch is not a pretty sight.
If you want a positive experience from beginning to end, I suggest Weebly. While Weebly has less template options and is slightly less customizable, it is as intuitive as Wix, has beautiful design and is comparable functionality. And at least with Weebly, you know they’ll have your back.